Returns & Exchanges
At Diabetic Supplies Unlimited, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day return policy for items in their original, unworn condition.
Initiate Your Return
Log into your account portal and select the order containing the items you wish to return to receive a Return Authorization number.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the product is securely protected for transit.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of initiation.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing